One of the most important objectives of Stork Service Department is to realise the best possible efficiency of the customer’s production line. In cooperation with the customer’s maintenance department a dedicated plan is created in order to maximize production time at the lowest possible cost. Remote Diagnostics is a tool where Stork specialist can evaluate the operation of customer's production line in Amsterdam.

Advantages of the system are:
• Reduction of rejects while filling bottles creating improved line efficiency OEE.
• Planning of preventive maintenance in stead of waiting for corrective maintenance.
• Direct support from Stork specialist in case of alarm.

The system is incorporated at HERO in Holland and has proven to increase the performance of their filling line.